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At Sally Beauty, we're looking for talented individuals to join our team as Beauty Retail Specialists. As a key member of our sales team, you'll play a vital role in building relationships with customers and inspiring loyalty. Your expertise will help customers find the right products to achieve their beauty goals, and you'll be responsible for recommending additional and complementary items to enhance their shopping experience.
Key Responsibilities:- BUILD RELATIONSHIPS AND INSPIRE LOYALTY: Develop strong connections with customers to understand their needs and preferences, ensuring they receive personalized recommendations and exceptional service.
- RECOMMEND ADDITIONAL AND COMPLEMENTARY PRODUCTS: Utilize your product knowledge to suggest relevant items that complement customers' purchases, driving sales and increasing average transaction value.
- INFORM CUSTOMERS OF CURRENT PROMOTIONS AND EVENTS: Stay up-to-date on company promotions and events, effectively communicating these to customers to drive engagement and sales.
- SET UP ADVERTISING DISPLAYS AND ARRANGE MERCHANDISE: Ensure visual displays are visually appealing and merchandise is neatly arranged, creating an inviting shopping environment.
- ENSURE CUSTOMERS ARE INFORMED ABOUT THE LOYALTY PROGRAM: Educate customers on the benefits of our loyalty program, encouraging them to participate and rewarding their loyalty.
- COMPLETE TRANSACTIONS ACCURATELY AND EFFICIENTLY: Process transactions quickly and accurately, providing excellent customer service throughout the checkout process.