Medical Scheduler Assistant
7 days ago
Overview
The Skin and Cancer Institute is seeking a highly organized and detail-oriented Medical Scheduler Assistant to join our team. In this role, you will be responsible for scheduling appointments in person or by telephone, ensuring patient appointments are kept on schedule, and maintaining availability of treatment information by filing and retrieving patient records.
Key Responsibilities
- Scheduling appointments in person or by telephone with patients and healthcare providers.
- Maintaining accurate and up-to-date patient records, including appointment schedules, medical histories, and treatment plans.
- Ensuring that all necessary documentation is completed and filed correctly, including insurance verification, pre-certifications, and authorizations.
- Providing exceptional customer service to patients, families, and healthcare providers, responding to inquiries and concerns in a timely and professional manner.
- Working collaboratively with the clinical team to ensure seamless coordination of care and effective communication among healthcare providers.
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 1 year experience in a healthcare setting, preferably in a scheduling or front office role.
- Excellent communication and interpersonal skills, with ability to interact effectively with patients, families, and healthcare providers at all levels.
- Strong organizational and time management skills, with ability to prioritize tasks and manage multiple responsibilities simultaneously.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
Estimated Salary
$45,000 - $55,000 per year, depending on experience and qualifications.
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