E-commerce Associate

7 days ago


Naples, Florida, United States St. Matthews House Inc Full time

We are seeking an E-commerce Associate - Seasonal to join our team at St. Matthew's House Inc in Southwest Florida. In this role, you will be responsible for maintaining our online presence, engaging with customers, and driving sales growth.

**Key Responsibilities:

  • Manage the company's online stores, including eBay and Shopify, ensuring timely and accurate listing of products.
  • Develop and implement strategies to increase online sales, including analyzing data and metrics to inform product and pricing decisions.
  • Take high-quality photos and write compelling product descriptions to showcase our items effectively.
  • Ensure seamless execution of online orders, including fulfillment, packing, and shipping.
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving any issues in a courteous and effective manner.

**Requirements:

  • 2 years of e-commerce experience in a fast-paced environment, preferably in a creative and innovative setting.
  • Excellent technical skills, including working knowledge of applications such as Shopify and eBay.
  • Strong communication skills, both written and spoken, with the ability to think creatively and problem-solve when faced with new challenges.
  • Estimated Salary: $50,000 - $65,000 per year, depending on experience.


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