Service Center Expert

6 days ago


Athens, Georgia, United States Caliber Collision Centers Full time
Customer Service Consultant Job Summary
At Caliber Collision Centers, we are seeking a skilled and customer-focused Customer Service Consultant to join our team. This is a full-time position that involves providing world-class customer service to internal and external customers, responding to customer inquiries and resolving complaints in a timely and professional manner.

About the Role:
The ideal candidate will have 2+ years of customer-facing experience and possess excellent communication skills. You will be responsible for collaborating with colleagues to ensure seamless customer interactions and developing strong relationships with customers to drive loyalty and retention.

Responsibilities:
- Provide exceptional customer service to internal and external customers
- Respond to customer inquiries and resolve complaints in a timely and professional manner
- Collaborate with colleagues to ensure seamless customer interactions

Requirements:
- 2+ years of customer-facing experience; sales experience a plus
- Valid driver's license and eligible for coverage under our company insurance policy

What We Offer:
- Competitive salary: $45,000 - $55,000 per year
- Paid weekly and eligible for overtime
- Paid vacation and holidays: can begin accruing day one
- Career growth opportunities: we promote from within
- A career for life: gain hands-on experience within a production shop

How to Apply:
To apply, please submit your resume and cover letter to us. We look forward to hearing from you


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