Store Associate
1 week ago
Role Summary
As a Store Associate - Shortage Control Specialist, you will play a critical role in maintaining a secure shopping environment and delivering exceptional customer service. Your primary responsibility will be to monitor store entrances, exits, and high-risk areas to prevent theft and create a safe and enjoyable shopping experience for our customers.
Key Responsibilities
- Exhibit command presence, knowledge of theft trends, and a positive impression of control to deter potential thieves.
- Engage with customers and associates in a manner consistent with our company core values, providing a confident, friendly, and energetic greeting with eye contact and a smile.
- Monitor the entrance for the entire duration of every shift, focusing on reducing opportunities for theft, shoplifting, and other dishonest activities.
- Identify and report theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.
- Participate in training associates on shortage reduction programs and processes, and role-model safety as a top priority.
Requirements
- 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred.
- Ability to stand and walk for extended periods of time and to visually monitor store environment.
- Ability to maintain confidentiality and review, analyze, and comprehend business trends.
- Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
- Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
What We Offer
We offer a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
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