Certified Medical Assistant II

2 months ago


Raleigh, North Carolina, United States UNC Health Care Full time

Position Overview

The Certified Medical Assistant II plays a vital role in providing essential clinical and administrative support within an outpatient healthcare environment. This position is integral to enhancing patient care and ensuring smooth operational workflows.

Key Responsibilities:
1. Conducts patient intake processes, gathering critical data such as vital signs, height, weight, and the reason for the visit.
2. Collects comprehensive medical and social histories from patients and their families.
3. Reviews and updates the patient's medication list, allergies, and preferred pharmacy information.
4. Assists healthcare providers during examinations, treatments, and procedures as directed.
5. Performs specimen collection and phlebotomy procedures.
6. Administers medications under the supervision of a healthcare provider.
7. Conducts diagnostic tests, including EKGs and eye examinations, as instructed by a provider.
8. Evaluates patient records to identify necessary routine health screenings.
9. Ensures that examination and procedure rooms are well-stocked with necessary supplies, equipment, and educational materials.
10. Provides patients with after-visit instructions, follow-up care, and educational resources as needed.
11. Maintains cleanliness and organization of exam and treatment areas.
12. Cleans and sterilizes medical instruments.
13. Aids in patient registration, appointment scheduling, and referral processes.
14. Manages clinic communications, including answering phones and assisting with in-basket tasks.
15. Responds to emergency situations as directed by healthcare providers.
16. Additional responsibilities may include mentoring new medical assistants, training staff on clinic procedures, and overseeing quality and safety initiatives within the clinic.

Qualifications:
Education:
● Completion of an accredited Medical Assisting program is preferred but not mandatory.
Licensure/Certification:
● Certification as a Medical Assistant is required from recognized organizations.
● Basic Life Support Certification is mandatory.

Experience:
● A minimum of one year of full-time experience as a Certified Medical Assistant is required.

Skills and Abilities:
● Proficient in performing essential job functions.
● Strong communication and interpersonal skills.
● Ability to engage positively with patients and collaborate effectively with healthcare teams.
● Competence in using electronic medical records for documentation.

Work Environment:
This position operates within a full-time capacity, typically during daytime hours, and is based in an outpatient clinic setting.



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