Department Manager Position

4 weeks ago


Memphis, Tennessee, United States Barnes & Noble Education, Inc. Full time

About the Role

Barnes & Noble College is seeking a highly skilled and customer-focused Department Manager to join our team. As a Department Manager, you will be responsible for overseeing the daily operations of one or more departments in the store, ensuring that they are properly merchandised and operationally sound.

Key Responsibilities

  • Assist in the daily operation of the store in partnership with the Store Manager, Assistant Store Manager, and the management team.
  • Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
  • Utilize analytical skills and knowledge of the campus to best manage the day-to-day operations and make decisions.
  • Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects.
  • Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases.
  • Maintain an appealing sales floor by tagging, shelving, arranging, cleaning, and organizing product or space within the store.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.

Requirements

  • 2+ years of experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
  • High school diploma/GED required.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing, and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

About Barnes & Noble College

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.



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