Store Service Representative

3 weeks ago


Kennewick, Washington, United States Knitwell Group Full time
About the Role
We are seeking a highly motivated and customer-focused Sales Associate to join our team at LOFT Columbia Center. As a Sales Associate, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers.

Key Performance Indicators
- Achieve sales targets and contribute to meeting store sales goals.
- Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
- Maintain a thorough knowledge of our products and services, using this knowledge to make personalized recommendations to customers.
- Collaborate with colleagues to achieve individual goals and daily expectations.

Benefits of Working with Us
- Competitive compensation package: $19-$22 per hour (based on experience), with opportunities for growth and advancement within the Knitwell Group family of brands.
- Comprehensive benefits package, including 401(k) and merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT.
- Opportunities for professional development and growth within our family of brands.
- A supportive and inclusive work environment that values diversity and promotes a culture of giving back to our local communities.

Requirements
- Previous sales or customer service experience (desired but not required).
- Ability to work effectively in a fast-paced environment and adapt to changing situations.
- Strong communication and interpersonal skills, with a focus on building rapport with customers and colleagues.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

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