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Customer Service Representative
2 months ago
As a Customer Service Representative with Michael Lovchuk - State Farm Agent, you will play a vital role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Customer Relationship Building: Establish and maintain strong relationships with customers, providing personalized support and guidance to meet their insurance needs.
- Needs-Based Sales: Utilize a customer-focused approach to identify and meet the insurance needs of customers, presenting tailored solutions and products.
- Lead Generation and Conversion: Develop and execute strategies to generate new leads, schedule appointments, and convert leads into sales.
- Competitive Compensation: Enjoy hourly pay plus commission/bonus opportunities, providing a competitive income potential.
- Professional Development: Receive training and support to enhance your skills and advance your career within the agency.
- Collaborative Team Environment: Work in a dynamic team environment, fostering open communication and collaboration to achieve shared goals.
- Customer-Focused Mindset: Possess a strong customer-centric approach, with excellent communication and interpersonal skills.
- Marketing and Sales Acumen: Demonstrate a keen understanding of marketing principles and sales strategies, with the ability to adapt to changing market conditions.
- Technical Proficiency: Develop proficiency in computer functions and software applications, with a willingness to learn and adapt to new technologies.
