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Guest Experience Lead

1 month ago

Lansing, Michigan, United States McDonald's Full time
Unlock Your Potential as a Guest Experience Lead at McDonald's

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are the same? As a Guest Experience Lead at McDonald's, you'll be the face of our brand, ensuring every guest leaves with a smile on their face and a spring in their step.

Key Responsibilities:
Lead by example, demonstrating a customer-first mindset and a commitment to excellence in every interaction
Collaborate with your team to create a welcoming and inclusive environment that makes every guest feel valued
Anticipate and resolve guest concerns, ensuring every issue is addressed with a smile and a solution

What We Offer:
Competitive pay starting at $13.50/hour, plus cash incentives for outstanding performance
Employee discounts and free meals, because we know you'll want to share the love
Paid sick leave and/or paid time off, so you can recharge and come back stronger
Tuition reimbursement and/or educational assistance, because we believe in investing in your future
Training and advancement opportunities, because we want you to grow with us

Requirements:
A humble and hospitable demeanor, with a passion for helping and serving others
Excellent communication skills, with the ability to anticipate and meet guest needs
A desire to learn and grow, with a willingness to take on new challenges and responsibilities

Join Our Team:
McDonald's is an equal opportunity employer, committed to diversity and inclusion in all aspects of our business. We welcome applications from candidates of all backgrounds and experiences. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, apply now to become a Guest Experience Lead at McDonald's