Luxury Residential Operations Director

6 days ago


Big Sky, Montana, United States Montage International Full time
Company Overview

Montage International is a leading provider of luxury residential services. We are dedicated to delivering exceptional experiences for our residents and exceeding their expectations in every aspect of property care.

Job Description

The Residential Manager plays a critical role in ensuring the smooth operation of our residences. Key responsibilities include:
  • Upholding high operational standards that align with our brand's business strategy.
  • Collaborating with colleagues to maintain efficient work processes and systems.
  • Serving as a liaison between our team and external partners, including Association shared services directors and vendors.
  • Supporting facilities management and departments within the building or campus.
  • Educating hotel associates about Residences through regular communication and training.
Essential Functions
  • Delivering flawless service to owners and their guests by supporting the Residential Concierge team.
  • Managing the day-to-day operations of the Owner's Lounge, including forecasting F&B needs and overall appearance.
  • Ensuring all privacy and security matters are fulfilled for homeowners.
  • Providing input and planning on an ongoing basis to address business needs and maintain operational service standards.
Required Skills and Qualifications
  • College Degree
  • Property Management License/Certification preferred
  • Previous managerial experience in luxury residential or hotel industry preferred
Benefits

We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.

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