Tax Service Representative

3 weeks ago


Central City, Kentucky, United States Jackson Hewitt Full time
Job Overview

Jackson Hewitt offers a rewarding career opportunity for Tax Service Representatives to provide exceptional client service and support in tax preparation.

Estimated Salary

$45,000 - $55,000 per year, based on experience and location.

Key Responsibilities
  1. Greet clients with a friendly and professional demeanor, creating a welcoming atmosphere in the office.
  2. Engage with potential clients to share information about Jackson Hewitt's services and promotions, building strong relationships and driving business growth.
  3. Verify and enter customer personal and Form W-2 information into Jackson Hewitt's proprietary software with accuracy and efficiency, ensuring seamless data management.
  4. Assist with scheduling tax preparation appointments, prioritizing tasks to meet client needs and maximize productivity.
  5. Monitor client flow at the location, implementing strategies to keep clients engaged during periods of wait time, enhancing their overall experience.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse clients and teams.
  • Strong organizational and time management skills, with attention to detail and ability to multitask.


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