Order Service Representative

4 weeks ago


Naples, Florida, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Order Service Representative to join our team at The Ritz-Carlton. As a key member of our hospitality team, you will be responsible for taking room service orders over the phone, answering questions on menu selections, and checking with kitchen staff. You will also be responsible for answering guest questions or concerns regarding the origin, vintage, and style of various wines. Additionally, you will place and log call backs for room service orders, notify guests and management of delays in service delivery, and communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

Responsibilities
  • Take room service orders over the phone and answer questions on menu selections
  • Check with kitchen staff to ensure accurate order fulfillment
  • Answer guest questions or concerns regarding wine
  • Place and log call backs for room service orders
  • Notify guests and management of delays in service delivery
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintain cleanliness of work areas throughout the day
  • Record transactions in MICROS system at time of order
  • Complete all closing reports, including MICROS reports
  • Process all payment methods
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
  • No license or certification required
About Us

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are proud to be a global brand leader in luxury hospitality, and we are committed to delivering exceptional service to our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Naples, Florida, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Order Service Representative to join our team at The Ritz-Carlton Naples Tiburon. As a key member of our Food and Beverage team, you will be responsible for taking room service orders over the phone, answering questions on menu selections, and checking with kitchen staff to ensure seamless...


  • Naples, Florida, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Order Service Representative to join our team at The Ritz-Carlton. As a key member of our Food and Beverage team, you will be responsible for taking room service orders over the phone, answering questions on menu selections, and checking with kitchen staff to ensure seamless service delivery.Key...


  • Naples, Florida, United States Marriott Full time

    Job SummaryAs a Room Service Coordinator at Marriott, you will be responsible for taking room service orders over the phone, answering questions on menu selections, and checking with kitchen staff. You will also be required to answer guest questions or concerns regarding the origin, vintage, and style of various wines. Additionally, you will place and log...


  • Naples, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers. Your duties will include taking orders over the phone and in person, greeting customers within 8 seconds, upselling, handling cash, keeping the customer...


  • Naples, Florida, United States United Abrasives Full time

    Customer Service Representative Job DescriptionUnited Abrasives, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a leader in the abrasives industry, we offer a unique opportunity to work with a wide range of products and customers.Key Responsibilities:Customer Support: Provide exceptional support to customers via phone,...


  • Naples, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a...


  • Naples, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key...


  • Naples, Florida, United States ZOLL LifeVest Full time

    Job OpportunityAt ZOLL LifeVest, we are seeking a skilled Patient Service Representative to join our team of healthcare professionals. As a Patient Service Representative, you will play a critical role in ensuring the success of our LifeVest program by providing exceptional patient care and support.Key Responsibilities:Train patients and caregivers on the...


  • Naples, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job Description **Company Overview** At Domino's Pizza LLC, we're passionate about delivering exceptional customer experiences. Our in-store teams are the heart of our business, and we're looking for talented individuals to join our team. **Job Summary** We're seeking a Customer Service Representative to join our team. As a key member...


  • Naples, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Responsibilities:Take orders over the phone and in personGreet...


  • Naples, Florida, United States Daikin Full time

    About the RoleDaikin Comfort Technologies Distribution, Inc. is seeking a highly skilled and professional individual to fill the position of HVAC Customer Service Representative/Inside Sales Representative at our Naples, FL branch. As a key member of our branch operations group, you will play a crucial role in selling our organization's products and services...


  • Naples, Florida, United States Pool Centurion Group Full time

    Customer Service RepresentativePool Centurion Group is seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our branch location.Key Responsibilities:Answer and direct phone calls in a polite and...


  • Naples, Florida, United States Domino's Pizza LLC Full time

    Customer Service Representative Responsibilities:Taking orders over phone and in personGreeting customers within 8 secondsUp sellingCash handlingKeeping the customer area cleanAssisting Pizza Makers with toppings and doughStocking and folding boxesAbout Domino's Pizza LLC:We take pride in creating friendly and fun environments for our team member family. Our...


  • Naples, Florida, United States Troon Golf Full time

    Job SummaryWe are seeking a highly motivated and organized Hospitality Service Representative to join our team at Treviso Bay Golf Club. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring a memorable dining experience.ResponsibilitiesWelcome and escort guests to their assigned...


  • Naples, Florida, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer service, ensuring...


  • Naples, Florida, United States Sherwin-Williams Full time

    Job SummaryAs a Customer Service Representative at Sherwin-Williams, you will play a vital role in ensuring exceptional customer experiences in our retail stores. Your primary responsibility will be to provide top-notch sales service, assist customers in person and over the phone, and build productive relationships with wholesale and retail customers. You...


  • Naples, Florida, United States Kane's Furniture Full time

    Customer Service Representative Job DescriptionThe Customer Service Representatives at Kane's Furniture are key players in our success. If you are career-minded, prepared to take ownership, and committed to driving a high level of performance, we encourage you to apply for this great career opportunity.Our Customer Service Representatives are professionals...


  • Naples, Florida, United States Senior Lifestyle Full time

    Job SummaryWe are seeking a skilled and compassionate Customer Service Representative to join our team at Senior Lifestyle. As a key member of our community, you will provide exceptional service to our residents, their families, and visitors.Key ResponsibilitiesGreet residents and visitors, providing general assistance and support as needed.Answer telephone...


  • Naples, Florida, United States Kane's Furniture Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kane's Furniture. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, resolving customer issues, and maintaining a positive and professional demeanor at all times.Key...


  • Naples, Florida, United States Daikin Full time

    Job Title: Customer Service Representative/Inside Sales RepresentativeDaikin Comfort Technologies Distribution, Inc. is seeking a skilled and professional individual to join our team as a Customer Service Representative/Inside Sales Representative. This role is responsible for selling the organization's products and services to prospective and established...