Sales Associate
4 weeks ago
The Sales Associate is a key member of our team at Hibbett Retail, Inc. This role is responsible for providing exceptional customer service and promoting our merchandise to drive sales.
Key Responsibilities:- Provide outstanding customer service, including helping customers as they enter the store and assisting multiple customers during peak periods.
- Promote and sell services and merchandise provided by Hibbett Retail, Inc.
- Consistently set goals to grow and improve selling skills and track overall sales.
- Practice and uphold all Hibbett Retail, Inc. policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos.
- Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
- Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
- Consistently achieve and/or exceed sales targets and goals.
- Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
- Attend all staff meetings and tech clinics for the store.
- Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
- 0-2 years of customer service experience.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Is a self-starter, has initiative to take on important tasks without being asked.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Is a team-player, passionate about outstanding customer service and selling merchandise.
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