Customer Service Representative

1 month ago


Hiram, Georgia, United States Walmart Full time
About the Role

We are seeking a highly motivated and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our members.

Key Responsibilities
  • Provide exceptional customer service by acknowledging and greeting members, answering their questions, and resolving any issues or concerns in a timely and professional manner.
  • Operate a cash register and process member purchases accurately and efficiently, handling cash, credit card transactions, and other payment methods.
  • Maintain a clean and organized store environment, including the front-end area, by restocking shelves, sweeping and mopping floors, and performing other tasks as needed.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for members.
  • Participate in ongoing training and development to improve skills and knowledge in areas such as customer service, sales, and store operations.
Requirements
  • High school diploma or equivalent required; some college or experience in retail or customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service and meeting sales goals.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly and safely around the store.
What We Offer

As a Frontline Cashier Associate at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) and stock purchase plans. You will also have access to ongoing training and development opportunities to help you grow and succeed in your career.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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