Evening Operations Manager Trainee
1 week ago
We are seeking an Evening Operations Manager Trainee to join our team at Hannaford Supermarkets. As a key member of our operations team, you will be responsible for managing retail operations for assigned departments, making decisions that impact store associates, merchandise quality, and customer service.
Key Responsibilities- Foster a positive and inclusive work environment to retain associates and customers.
- Ensure all quality standards are met and maintained.
- Manage department operations in accordance with established standard practices.
- Develop and maintain a strong culture that supports Hannaford's strategy through effective communication and role modeling.
- Supervise performance of all duties and responsibilities of assigned department associates.
- Role model outstanding customer service and ensure all associates provide excellent service.
- Use good judgment in delegation, assignment, and follow-up to ensure efficient department performance.
- Ensure accurate records of production, shrink, sales, and inventory are maintained.
- Meet physical requirements of the position, with or without reasonable accommodations.
- Department Manager or equivalent experience required.
- College degree or equivalent preferred.
- Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company-provided training and have the ability to achieve accreditation within the first 90 days of employment.
- Excellent interpersonal, customer service, and communication skills.
- Strong organizational skills and ability to learn multiple tasks and technical requirements of the job.
- Good judgment in problem-solving, decision-making, and conflict resolution.
- Assist in attaining financial objectives, including sales, payroll percent, gross margin, shrink, and MPP net percent effectiveness.
- Ensure all company policies and procedures are followed.
- Foster a sales-driven, consumer-focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
- Treat all associates with fairness, dignity, and respect.
- Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products.
The salary range for this position is $27.25 per hour. Hannaford Supermarkets provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex, age, veteran status, national origin, sexual orientation, gender identity, and gender expression, disability, or any other characteristic protected by law.
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