Retail Sales Associate
5 days ago
EZCORP is a leading provider of financial services, offering a unique blend of retail and financial solutions to customers. Our company is committed to delivering exceptional customer service and creating a positive work environment for our team members.
Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing excellent customer service, processing sales and loans, and performing various administrative tasks.
Key Responsibilities- Provide exceptional customer service by greeting customers, interacting with customers in person and on the phone, and resolving customer complaints in a professional and courteous manner.
- Process sales, loans, and extensions in a timely and accurate manner, ensuring that all transactions are completed in accordance with company policies and procedures.
- Perform opening and closing store duties, including counting cash, balancing the register, and securing the store.
- Work collaboratively with other team members to achieve sales and customer service goals.
- Stay up-to-date on company policies, procedures, and products, and provide accurate information to customers.
- High school diploma or equivalent required.
- Customer service, cashier, or retail experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
- Ability to multitask and work in a fast-paced environment.
- Ability to pass a criminal background check and drug test.
- Adherence to all company policies, procedures, and regulations.
- Competitive pay based on experience.
- Opportunity to quickly increase pay and position.
- Structured career path with opportunities for advancement.
- Free health insurance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
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