Client Service Banker

3 weeks ago


Watervliet, New York, United States Pioneer Bank, National Association Full time
Job Summary

Pioneer Bank, National Association is seeking a Client Service Banker to provide exceptional customer service and support to our clients. The ideal candidate will possess strong mathematical skills, excellent communication skills, and the ability to adapt to evolving technologies and systems.

Key Responsibilities:

  • Provide outstanding service and solutions to clients.
  • Process transactions accurately, including deposits, withdrawals, payments, and check cashing.
  • Act as a first line of defense in detecting potentially fraudulent activities.
  • Adhere to all policies and procedures to maintain compliance standards.
  • Build relationships with clients by actively listening and anticipating their financial needs.
  • Engage customers in a consultative manner to explore solutions to improve their financial well-being.

Requirements:

  • High School graduate or equivalent required.
  • Strong mathematical skills required.
  • Minimum of six months cash handling experience and customer service experience preferred.
  • Ability to adapt to evolving technologies and systems.

Pioneer Bank, National Association is an Equal Opportunity Employer.



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