Current jobs related to Customer Service Operations Manager - Chesapeake, Virginia - Food Lion


  • Chesapeake, Virginia, United States Food Lion Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Operations Manager. This role is responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining the highest standards of customer satisfaction.Key ResponsibilitiesProvide fast, easy,...


  • Chesapeake, Virginia, United States Mr. Rogers WindowsRenewal by Andersen Full time

    At Mr. Rogers Windows, we are committed to delivering exceptional customer experiences through our Call Center operations.Job Summary:We seek an experienced Customer Service Operations Manager to oversee the day-to-day activities of our Call Center team.Key Responsibilities:Manage scheduling and workload to ensure seamless operationsCoach and develop agents...


  • Chesapeake, Virginia, United States Public Storage Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Self Storage Unit Coordinator. In this role, you will be responsible for managing multiple storage facilities, ensuring excellent customer service, and performing daily operations tasks.Duties and ResponsibilitiesManage multiple storage facilities, including...


  • Chesapeake, Virginia, United States Fox Pest Control Full time

    Key ResponsibilitiesLearn and participate in all aspects of the Pest Control Industry, including technical, route, sales, administrative, and operational managementWork closely with branch owners and office personnel to ensure seamless communication and collaborationSupervise, train, and evaluate technicians to ensure they meet company standards and...


  • Chesapeake, Virginia, United States STG Logistics Full time

    About the RoleWe are seeking a highly skilled and detail-oriented National Customer Support Specialist to join our team at STG Logistics. As a key member of our operations team, you will play a crucial role in providing exceptional customer service and support to our clients across the nation. Your expertise in order planning, monitoring, and coordination...


  • Chesapeake, Virginia, United States Simon Roofing Full time

    About the RoleThis is an exciting opportunity to join a leading company in the roofing industry, with over 123 years of experience and 66 locations across the USA. We specialize in roofing service, restorations, and replacements, and are looking for individuals with a strong work ethic and drive to join our organization at all levels.As a Service Manager,...


  • Chesapeake, Virginia, United States Hotel Equities Full time

    Job DescriptionAt Hotel Equities, we are seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional customer service, ensuring seamless check-in and check-out processes, and maintaining the highest standards of hotel...


  • Chesapeake, Virginia, United States DBS Staffing Services, Inc. Full time

    At DBS Staffing Services, Inc., we are committed to connecting talented individuals with reputable organizations in need of skilled employees. Our Front Desk Clerk role plays a key part in ensuring smooth day-to-day operations and providing exceptional customer service.Key ResponsibilitiesGreet clients and visitors warmly and provide top-notch customer...


  • Chesapeake, Virginia, United States Food Lion Full time

    Job SummaryAs a Customer Service Leader at Food Lion, you will play a critical role in ensuring that our customers receive exceptional service and support. You will be responsible for maintaining store standards, resolving customer complaints, and promoting sales growth through effective communication and problem-solving skills.Key Qualifications:Effective...


  • Chesapeake, Virginia, United States Endurance IT Services Full time

    Job SummaryWe are seeking an experienced Project Director to lead our IT operations team. The successful candidate will be responsible for overseeing multiple critical projects, including transitioning from a legacy mainframe to a SaaS platform, managing data integrity initiatives, and upgrading VoIP and data facilities.Key Responsibilities:Lead the...


  • Chesapeake, Virginia, United States Apple Door Career Page Full time

    **Job Overview:**We are looking for a skilled Customer Service Representative to provide exceptional customer service and support at Apple Door Systems. This role is critical in ensuring that our customers receive top-notch service and that our operations run smoothly.**Key Responsibilities:Develop strong relationships with customers through effective...


  • Chesapeake, Virginia, United States Dollar Tree Full time

    The Environmental Operations Manager at Dollar Tree is responsible for leading the development and implementation of sustainable practices across the organization, with a focus on reducing waste management costs and promoting recycling services and revenue.This role involves managing multiple projects simultaneously, working with internal stakeholders to...


  • Chesapeake, Virginia, United States Chico's FAS, Inc. Full time

    As a Retail Sales Operations Manager at Chico's FAS, Inc., you will play a vital role in driving sales and customer satisfaction across our stores. Your primary responsibility will be to oversee the daily operations of the store, ensuring that all aspects of sales, customer service, and inventory management are executed with excellence.Key...


  • Chesapeake, Virginia, United States Aramark Full time

    Job DescriptionThe Patient Service Manager will be responsible for developing and implementing dining solutions that meet patient and customer needs and tastes. This person will utilize technical training and interpret government mandated nutritional standards to develop healthy menu implementation plans.Key ResponsibilitiesManage patient feeding...


  • Chesapeake, Virginia, United States Rack Room Shoes Full time

    Key Responsibilities:Deliver exceptional customer service by providing awareness of company service standards.Maintain merchandise presentation, ensuring stock is well arranged and merchandised properly.Process all sales and POS terminal transactions in accordance with policy and procedure.Working Relationships: Customers, Sales Associates, Store Management,...


  • Chesapeake, Virginia, United States Union Concepts Hospitality Group Full time

    Company OverviewUnion Concepts Hospitality Group is a renowned dining establishment that prioritizes operational excellence and exceptional guest experiences. We are seeking an experienced Restaurant Manager to oversee the daily operations of our esteemed restaurant.Key ResponsibilitiesOperational Leadership: The successful candidate will manage daily...


  • Chesapeake, Virginia, United States Cavalier Mazda Full time

    Job OverviewCavalier Mazda is seeking a highly skilled Customer Experience Specialist to create exceptional customer experiences. This role involves maintaining a welcoming environment, ensuring organization, and delivering outstanding service.Responsibilities- Maintain cleanliness and organization across the facility.- Oversee daily car placement and...


  • Chesapeake, Virginia, United States Hotel Equities Full time

    About the RoleWe are seeking a seasoned Front Desk Operations Manager to lead our front desk team and deliver exceptional customer experiences. As a critical member of our hotel operations team, you will be responsible for managing front desk staff, ensuring efficient check-in and check-out processes, and promoting hotel amenities and services.Key...


  • Chesapeake, Virginia, United States Domino's Pizza, Inc. Full time

    A Career OpportunityWe are seeking an individual who embodies the qualities of a reliable and customer-focused Delivery Driver. If you have a strong commitment to providing exceptional customer service and possess a valid driver's license, we encourage you to apply for this position.ResponsibilitiesDelivering Food: Deliver food to customers in a timely and...


  • Chesapeake, Virginia, United States TriState Utilities Full time

    Company OverviewTri-State Utilities operates in the Chesapeake, Virginia area and specializes in sanitary and storm sewer cleaning, CCTV inspection, CIPP lining, excavation, and repairs for existing municipal and federal drainage systems.Job DescriptionAs a Project Manager at Tri-State Utilities, you will be responsible for developing detailed project plans,...

Customer Service Operations Manager

2 weeks ago


Chesapeake, Virginia, United States Food Lion Full time
Job Overview:

We are seeking a highly skilled Customer Service Operations Manager to lead our retail store team. In this role, you will be responsible for managing the day-to-day operations of the store, including supervising staff, maintaining high standards of customer service, and ensuring the store is running smoothly and efficiently.

About You:

To be successful in this position, you will need excellent leadership and communication skills, as well as the ability to motivate and develop your team. You should have a strong understanding of store operations and merchandising techniques, and be able to use technical information to solve problems. Additionally, you should be able to work effectively in a fast-paced environment and make sound decisions quickly.

Key Responsibilities:

- Manage all Front End operations, including Service Center, Self-Checkout, and Food Lion To-Go
- Hire, train, and develop associates to meet department needs
- Supervise the performance of all duties and responsibilities of department associates
- Provide leadership and motivation within the store to promote a positive culture
- Support the achievement of budgeted financials and operating results

Benefits:

As a valued member of our team, you will enjoy a competitive salary and benefits package, including opportunities for career growth and professional development. You will also have access to comprehensive training programs and resources to help you succeed in your role.