Counseling Center Technician II

4 days ago

Taft, California, United States Taft College Full time
About the Position

This part-time position is available in the Counseling Department at Taft College. The successful candidate will provide specialized secretarial and clerical support to the department supervisor, as well as direct customer service to District administrators, faculty, staff, students, and the public.

Key Responsibilities
  • Provide departmental and administrative support to the Counseling Department and the Student Equity and Achievement Program (SEAP).
  • Assist students with completing the steps to matriculation, including orientation, appointments for counseling, and referrals to support services and related personnel.
  • Communicate effectively with students, seeking clarification to accurately decipher their needs and schedule appointments with the correct person, refer them to the appropriate department, or provide them with appropriate forms.
  • Provide professional information and assistance to students in person, by telephone, email, or regular mail regarding student services' departments and programs.
  • Oversee daily operations of the front desk, including dissemination of information to students, staff, faculty, and administrators.
  • Assist with the coordination of staff and student worker schedules and training.
  • Assist in hiring student workers.
  • Assist the Dean of Student Services in the collection and compilation of Student Services and Counseling Program data and statistics from various sources, including electronic databases and enterprise systems such as SARS and Banner.
  • Assist in gathering and preparing materials for department presentations and training.
  • Operate a variety of office equipment, including a copier, scanner, fax machine, computer, and assigned software.
  • Arrange for computer system modifications, maintenance, and repairs as needed.
  • Order and maintain office supplies and office equipment.
  • Work with Institutional Technology to ensure that the department's scanning systems, document readers, and desktop computers are in working order.
  • Assist the Dean of Student Services in maintenance of departmental budget and fiscal matters, including maintenance of records, preparation of financial reports, and purchase orders.
  • Provide general confidential administrative support to the Dean of Student Services.
  • Perform a variety of specialized clerical duties, including maintaining electronic counseling file systems, typing, data entry and retrieval, reception, and general office support.
  • Attend meetings as assigned and provide administrative staff support, including taking notes and preparing minutes.
Requirements
  • A high school diploma or equivalent and four (4) years of clerical experience using modern office technology, including proficiency with database, spreadsheet, and word processing software such as Microsoft Access, Excel, and Word.
  • An associate degree or equivalent and two (2) years of clerical experience using modern office technology, including proficiency with database, spreadsheet, and word processing software such as Microsoft Access, Excel, and Word.
  • Sensitivity to and understanding of the diverse academic, socioeconomics, cultural, disability, and ethnic backgrounds of community college students.
Desirable Qualifications
  • Bilingual: Spanish/English
  • Work experience in public education
  • Work experience with Banner
Physical Requirements
  • Vision sufficient to read documents and computer terminal displays.
  • Speech and hearing sufficient to communicate in person or by telephone.
  • Manual dexterity sufficient to use a variety of office equipment, computer keyboards, and to handle paper.
  • Ability to sit for long periods of time.
  • Ability to lift and carry up to 20 pounds, such as paper and reports.
  • Ability to bend and reach to retrieve and file supplies, equipment, and documents.
Work Schedule

This is a part-time, 19 hour per week position, 12 months per year. Hours will be based on department need. Occasional evening hours may be required throughout the year.

Salary and Benefits

The salary range for the position is a Range 20 on the Classified Salary Schedule with a range of $25.75 - $31.31 per hour. This is a part-time position and does not qualify for participation in the District's benefits.

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