Medical Intake Coordinator

4 weeks ago


Orange, California, United States Illumination Foundation Full time
Job Overview

Illumination Foundation is seeking a skilled Medical Intake Specialist to join our team. As a Medical Intake Specialist, you will play a vital role in supporting our client care initiatives by conducting intakes, assessing medical and mental health status, and coordinating necessary care services.

Key Responsibilities:

  • Conduct initial intakes to ensure proper client discharge from hospital with all appropriate needs for the continuation of care and document all findings.
  • Assess medical and mental health status of client upon arrival by conducting head to toe assessment, checking vitals, determining insurance status, making follow up appointments with clients' doctors, and picking up/filling prescriptions as needed.
  • Maintain internal agency documentation requirements in agency EHR and Microsoft Office.
  • Utilize the Homeless Management Information System (HMIS) to enter client information, if needed.
  • Demonstrate a strong understanding of CalOptima and Medicare insurance and utilize this knowledge to refer clients to insurance funded programs that assist with social determinants of health.
  • Orient clients to facility amenities and rules upon intake.
  • Assist medical coordination assistants with client service connections as needed.
  • Assess client need for recuperative care services.
  • Act in an ethical manner reflecting core values of integrity, transparency, accountability, respect, and responsibility.

Requirements:

  • Valid CA Driver's License and eligibility for company vehicle insurance.
  • High School Diploma or equivalent.
  • Customer and client relations skills.
  • Proficiency in Microsoft 365.
  • Understanding of Cal Optima, Medicare, and continuum of care homeless services.
  • Medical Assistant certificate or Emergency Medical Technician Certificate.

Preferred Qualifications:

  • 2+ years working in homeless and/or geriatric services preferred.
  • Bilingual in English and Spanish.

Benefits:

  • Medical Insurance is funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan.
  • Dental and Vision Insurance.
  • Life, AD&D, and LTD Insurance funded 100% by Illumination Foundation.
  • Employee Assistance Program.
  • Professional Development Reimbursement.
  • 401K with Company Matching.
  • 10 days vacation PTO/year.
  • 6 days sick PTO/year.
  • 10 days holiday PTO/year.
  • Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans.

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