Retail Sales Associate

2 weeks ago


San Gabriel, California, United States Floor & Decor Holdings, Inc. Full time
Job Summary:

As a Retail Sales Associate at Floor & Decor, you will play a key role in providing exceptional customer service, supporting customers in finding products for their projects, and maintaining a clean and well-stocked sales floor. If you have a passion for helping others and enjoy working in a fast-paced environment, this may be the ideal role for you.

Key Responsibilities:
  • Connect with customers, ask about their projects, and recommend products to meet their needs.
  • Provide above-and-beyond customer service, exceeding expectations and ensuring customer satisfaction.
  • Maintain the in-stock condition of assigned areas, ensuring they are clean, shoppable, and safe.
  • Work collaboratively with management and team members to achieve sales goals.
  • Process customer transactions, handle refunds and exchanges, and follow established cash, check, and credit card acceptance procedures.
  • Create price tags, merchandise signs, and stock, tag, and display merchandise.
  • Act in accordance with company core values and demonstrate an understanding of safety processes.

Requirements:
  • Must be 18 years or older.
  • Knowledge of basic math skills and customer service experience.
  • Ability to handle multiple tasks and work well under pressure.

Benefits and Rewards:
  • Bonus opportunities at every level.
  • Career advancement opportunities.
  • 401k with discretionary company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • A personal holiday and Volunteer Time Off program.
  • Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).


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