Jewelry Sales Associate
3 weeks ago
Job Title: Client Advisor - Jewelry
Reports to: Jewelry Manager/Store Director
Division: Retail
Overview:
The Client Advisor-Jewelry serves as a brand ambassador for Tourneau/Bucherer, providing exceptional customer experiences and fostering long-term relationships with clients. This role requires a passion for fine jewelry, art, and culture, as well as a commitment to delivering first-class service.
Key Responsibilities:
- Develop and maintain a positive, inviting store environment that caters to discerning clients.
- Exhibit enthusiasm and a genuine passion for jewelry, promoting the brand and its products.
- Collaborate with management and colleagues to achieve personal and departmental goals.
- Focus on clienteling, building long-term relationships through personalized interactions and follow-ups.
- Maintain and grow existing client relationships, while actively seeking new prospects.
- Engage clients in discussions about brand history, product lines, and their needs, promoting the value of being a Tourneau Bucherer client.
- Meet and exceed sales objectives, sharing knowledge and motivating peers to promote jewelry.
- Efficiently close and process sales, including warranty completion and product customization.
- Communicate opportunities for community relationships and events to increase brand awareness and customer loyalty.
- Strive for exceptional customer service, ensuring a positive shopping experience.
Requirements:
- A passion for building clientele and selling.
- Exemplary integrity and professionalism at all times.
- Flexibility to work a varied schedule throughout the week.
- A polished and professional appearance with a positive attitude.
- Meet and exceed company-assigned goals, metrics, and objectives.
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