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Sales Associate

2 months ago

San Antonio, Texas, United States My Melrose Full time

About the Role

As a Sales Associate at My Melrose, you will play a vital role in delivering exceptional customer experiences and driving sales growth in our retail store. Your primary responsibility will be to facilitate purchases and provide top-notch customer service, ensuring that every customer leaves the store satisfied and eager to return.

Key Responsibilities

  • Greet customers warmly and engage with them to understand their needs and preferences.
  • Assist customers in finding the products they need, and provide recommendations to enhance their shopping experience.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and employee areas.
  • Work collaboratively with colleagues to achieve sales targets and provide excellent customer service.
  • Process transactions accurately and efficiently, handling returns, exchanges, and refunds as needed.
  • Participate in visual merchandising and store displays to create an attractive and inviting shopping atmosphere.
  • Stay up-to-date on product knowledge and promotions to effectively communicate with customers and drive sales.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong customer service skills, with a focus on delivering exceptional experiences and resolving customer complaints in a professional manner.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Dependability and reliability, with a strong attendance record and ability to adapt to changing schedules.
  • Positive attitude and enthusiasm, with a passion for delivering outstanding customer service and driving sales growth.