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Hospitality Ambassador

2 months ago

Des Moines, Iowa, United States CCW, LLC Full time

Job Summary:

We are seeking a highly skilled and enthusiastic Host to join our team at CCW, LLC. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities:

  • Provide exceptional customer service by greeting guests, answering questions, and addressing concerns in a professional and friendly manner.
  • Manage the waiting list, ensuring guests are informed of wait times and provided with accurate information.
  • Assist with seating guests, ensuring a smooth and efficient dining experience.
  • Maintain a clean and organized work area, adhering to high standards of cleanliness and safety.
  • Collaborate with the team to ensure seamless service, addressing any issues or concerns that may arise.
  • Develop strong relationships with guests, ensuring they feel welcome and valued throughout their dining experience.

Personal Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • A positive and upbeat attitude, with a strong commitment to providing exceptional customer service.
  • Ability to work positively in a team environment, supporting colleagues to achieve common goals.
  • Strong attention to detail, with the ability to multitask and prioritize tasks effectively.
  • Ability to maintain a high level of energy and enthusiasm, even in challenging situations.

About Us:

CCW, LLC is a dynamic and growing company, committed to delivering exceptional customer experiences. We are passionate about providing a welcoming and inclusive environment for our guests, and we are seeking like-minded individuals to join our team.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a talented and dedicated team.

How to Apply:

If you are a motivated and enthusiastic individual, with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].