Fitness Center Service Ambassador
1 week ago
The Fitness Center Service Ambassador will provide an exceptional member experience by delivering superior customer service to Planet Fitness members, prospective members and guests.
This role involves creating a positive atmosphere at the fitness center, ensuring that all members feel welcome and supported. Key responsibilities include greeting members and guests, responding to their inquiries, and resolving any issues that may arise. Additionally, the ambassador will be responsible for maintaining a clean and organized environment, which includes checking in members, handling front desk activities, and facilitating updates to member accounts.
About Us
At Planet Fitness Inc., we are committed to providing an affordable and high-quality fitness experience for our members. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, we are seeking talented individuals who share our vision of enhancing people's lives through fitness. With over 2,000 locations across the country, there are numerous opportunities to join our team and make a difference in the lives of our members.
Responsibilities
- Greet members, prospective members, and guests with a smile and a friendly demeanor
- Respond to member inquiries and resolve any issues promptly and professionally
- Maintain a clean and organized environment, including checking in members and handling front desk activities
- Facilitate updates to member accounts as needed
Requirements
- Customer service background preferred
- Basic computer proficiency
- Passion for fitness and health
- Upbeat and positive attitude
- Punctuality and reliability required
- Strong communication skills and ability to interact with members and colleagues in a positive and professional manner
- Ability to work independently and as part of a team
Salary Range
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. In addition, you will receive benefits such as health insurance, paid time off, and opportunities for career growth and development.
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