Front of House Server

1 week ago

Cedar Creek, United States AEG Full time
Job Title: Front of House Server

We are seeking a skilled and friendly Front of House Server to join our team at AEG. As a Front of House Server, you will be the face of our restaurant, responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities:
  • Greet guests warmly and escort them to their tables.
  • Present menus, provide recommendations, and take accurate food and beverage orders.
  • Relay orders to the kitchen and bar staff and ensure timely delivery of meals and drinks.
  • Check back with guests to ensure satisfaction with their meals and address any concerns.
  • Monitor and anticipate guests' needs, such as refilling drinks or providing additional condiments.
  • Process payments accurately and efficiently using POS systems.
  • Collaborate with kitchen and bar staff to ensure smooth service flow and resolve any issues.
  • Maintain cleanliness and organization of the dining area, including clearing tables and resetting them for new guests.
  • Assist in opening and closing duties, such as setting up tables, restocking supplies, and cleaning.
Requirements:
  • Previous experience as a server or in customer service roles preferred.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members.
  • Strong multitasking abilities and the capacity to work efficiently in a high-pressure environment.
  • Knowledge of menu items, including ingredients and preparation methods, to provide accurate information and recommendations to guests.
  • Ability to handle cash and process payments accurately.
  • Flexibility to work evenings, weekends, and holidays as required by the restaurant's schedule.
  • Positive attitude and willingness to go above and beyond to ensure guest satisfaction.
  • Ability to stand and walk for extended periods and lift trays or other items weighing up to 25 pounds.
  • Familiarity with POS systems and basic computer skills.
  • High school diploma or equivalent; additional training or certification in hospitality is a plus.

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