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Branch Director, Home Health Operations Manager

2 months ago


Seattle, Washington, United States CenterWell Home Health Full time
Lead Home Health Operations with Excellence

As a Branch Director at CenterWell Home Health, you will be responsible for overseeing the day-to-day operations of our home health branch. Your primary goal will be to ensure the delivery of high-quality patient care while maintaining operational efficiencies, regulatory compliance, and business growth.

Key Responsibilities:
  • Develop and implement operational strategies to improve patient outcomes and branch performance.
  • Supervise and support clinical staff to ensure quality care and regulatory compliance.
  • Collaborate with the Area Director of Operations and Finance Department to establish revenue and budget goals.
  • Recruit, interview, and hire staff while monitoring quality care and organizational performance.
  • Maintain office operations in an efficient, productive, and organized manner, ensuring a safe working environment for employees.
  • Conduct continuous quality improvement meetings, review patient satisfaction data, and follow up on negative surveys and visits with referral sources.
  • Communicate with the Area Director of Operations for direction, problem-solving, and implementation of programs and protocols.
  • Partner with Sales Directors and Account Managers to meet admission goals and participate in sales and marketing initiatives.
Requirements:
  • Minimum of 2 years of healthcare operations management experience, preferably in Home Health or Hospice.
  • Outstanding leadership skills with experience motivating, educating, and supervising staff.
  • Knowledge of business management, governmental regulations, and accreditation standards.
  • Fiscal management experience and proficiency in Microsoft Word and Excel.
  • Valid state driver's license, reliable transportation, and automobile liability insurance.
About Us:

CenterWell Home Health specializes in personalized, comprehensive home care for patients managing chronic conditions or recovering from injury, illness, or surgery. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers working together to help patients rehabilitate, recover, and regain their independence.

At CenterWell, we create experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth-largest pharmacy benefit manager, we focus on whole-person health by addressing physical, emotional, and social wellness. We offer stability, industry-leading benefits, and opportunities to grow yourself and your career.