Senior Client Technology Analyst
4 weeks ago
This role involves providing advanced technical support and direction to analysts and clients in resolving complex problems. The ideal candidate will have a strong background in desktop support and a proven track record of delivering excellent customer service.
Key Responsibilities- Diagnose and resolve technology-related problems, identifying recurring issues and providing feedback to IT support team members.
- Respond to help desk tickets, customer calls, and email, providing proactive updates and maintaining accurate call tracking.
- Assign service center call tickets to the appropriate queue for further assistance and provide follow-up as needed.
- Provide customer service and end-user training on desktop applications, enterprise applications, and mobile devices.
- Recover, restore, and maintain data recovery for upgraded and failing machines.
- Participate in and lead technical projects, promoting a professional work environment dedicated to customer service and teamwork.
- Provide written status updates to the manager as required.
- Work collaboratively with other Information Technology Services staff to ensure connectivity and compatibility between systems and applications.
- Bachelor's degree preferred, with at least two years of experience in a help desk or technical support environment.
- Excellent communication, interpersonal, and consultative skills to work effectively with external customers and internal clients.
- Strong analytical and problem-solving skills, with the ability to understand and apply concepts such as resource utilization and project health.
- Ability to be flexible and adaptable to changing environments and business situations.
This role will require working in a hybrid environment, with on-campus and remote components. The remote component will be defined by the manager and as appropriate for the position.
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Senior Product Data Analyst
4 weeks ago
Chicago, Illinois, United States Supernova Technology Full timeJob DescriptionWe are seeking a Senior Product Data Analyst to support product managers and tech leads on securities-based lending system development and ongoing operations at Supernova Technology.The goal is to ensure that the product development work and client projects are implemented successfully in all aspects and delivered timely with high quality.The...
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Senior Technology Support Analyst
4 weeks ago
Chicago, Illinois, United States AMS Staffing, Inc. Full timeJob Title: Senior Technology Support AnalystWe are seeking a highly skilled Senior Technology Support Analyst to join our team at AMS Staffing, Inc. in Chicago. This is a full-time, direct-hire position with a salary between K plus awesome benefits.Job Summary:The Senior Technology Support Analyst will provide expert technology support and customer service...
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Senior Financial Analyst
1 week ago
Chicago, Illinois, United States RedMane Technology Full timeAbout the RoleRedMane Technology is seeking a highly skilled and detail-oriented Senior Financial Analyst to join our Accounting/Finance Team. This role will report to the Director of Operational Finance and be responsible for various financial tasks, including account reconciliations, financial statement preparation, and cash flow...
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Senior Business Analyst
1 month ago
Chicago, Illinois, United States 1872 Consulting Full timeJob SummaryThe Senior Business Analyst, Marketing Technology plays a key role in aligning marketing technology solutions with business needs. This involves conducting market research, functional comparisons, and staying up-to-date on industry trends.The analyst will gather requirements, document procedures, and review current processes to identify areas for...
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Senior Business Technology Analyst
4 weeks ago
Chicago, Illinois, United States Bank of Montreal Full timeJob SummaryThe Business Technology Senior Analyst is responsible for assisting the Business Technology Leads in organizing, delivering & executing on strategic initiatives, preparing test cases and conducting ad-hoc activities related to the bank's commercial loan systems.Key ResponsibilitiesAssist Business Tech Training Manager in preparing and conducting...
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Senior Product Data Analyst
1 month ago
Chicago, Illinois, United States Supernova Technology Full timeJob DescriptionWe are seeking a senior product data analyst to support product managers and tech leads in the development and operations of our securities-based lending system. The ideal candidate will have a strong analytical mindset and excellent communication skills to work closely with cross-functional teams.The senior product data analyst will be...
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Senior Financial Analyst
4 weeks ago
Chicago, Illinois, United States Katalyst Group Full timeJob Overview:The Senior Financial Analyst will play a vital role in performing financial planning and analysis activities for the agency's internal departments as well as sub-grantees. This includes managing budgets, collaborating with key sub-grantee personnel, forecasting monthly expenses, and ensuring compliance with funder policies and procedures.About...
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Senior Business Analyst
4 weeks ago
Chicago, Illinois, United States CIBC Full timeWe are seeking a talented Senior Business Analyst to join our team at CIBC. As a Senior Business Analyst, you will contribute to projects that impact the business through in-depth research analysis, interpretation, documentation, and advice on moderately complex business information.The ideal candidate will have a degree/diploma in Computer Science,...
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Chicago, Illinois, United States 1872 Consulting Full timeJob SummaryThe Senior Business Analyst, Marketing Technology performs analysis activities that support the decision making regarding matching marketing technology solutions with business, user, and functional needs from stakeholders.This involves conducting market research, functional comparisons, and staying abreast of what is being done at other...
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Senior Client Support Specialist
4 weeks ago
Chicago, Illinois, United States SpiderRock Platform Services, LLC Full timeWe are seeking a highly skilled Senior Client Support Analyst to join our team at SpiderRock Platform Services, LLC. As a key member of our Client Support team, you will be responsible for providing exceptional support to our large institution clients who utilize our low latency proprietary trading platform.The ideal candidate will have a strong background...
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Senior IT Analyst
1 month ago
Chicago, Illinois, United States The LaSalle Group Full timeWe are seeking an experienced and highly skilled Senior IT Analyst with a specialized focus on SAP to join our dynamic IT team. As a Senior IT Analyst, you will play a critical role in optimizing and enhancing our SAP systems, ensuring their seamless integration with other business applications.The ideal candidate will possess extensive knowledge of SAP...
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Senior Distributed Systems Analyst
1 month ago
Chicago, Illinois, United States Pyramid Consulting Full timeJob Title: Senior Distributed Systems AnalystJob Summary: We are seeking a highly skilled Senior Distributed Systems Analyst to join our team at Pyramid Consulting, Inc. The ideal candidate will have a strong background in distributed systems, database management, and middleware technologies.Key Responsibilities:Provide expertise leadership in the design and...
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Senior Digital Business Systems Analyst
1 month ago
Chicago, Illinois, United States TEPHRA Full timeJob Title: Senior Digital Business Systems AnalystJob Summary:The Senior Digital Business Systems Analyst will serve as the primary liaison between brand teams and digital marketing teams to ensure seamless integration of marketing cloud technology needs. This role will work closely with internal groups and external partners to deliver exceptional results...
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Senior SAP Finance Analyst
3 weeks ago
Chicago, Illinois, United States Lactalis American Group Full timeSenior SAP Finance AnalystAt Lactalis American Group, we are seeking a highly skilled Senior SAP Finance Analyst to join our Technology team. As a key member of our team, you will be responsible for providing overall technology support for the enterprise applications used by the Finance functions of our US businesses.Key Responsibilities:Support the...
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Senior Financial Analyst
4 weeks ago
Chicago, Illinois, United States Swedish Trade Development Inc Full timeJob Title: Senior Financial AnalystSwedish Trade Development Inc is seeking a highly skilled Senior Financial Analyst to join our team in the US. As a Senior Financial Analyst, you will be responsible for providing financial information to external clients through administration, bookkeeping, account analysis, and preparation of Financial Statements.Key...
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Senior System Analyst
4 weeks ago
Chicago, Illinois, United States Venteon Full timeJob Title: Senior System AnalystJob Summary:Venteon is seeking a highly skilled Senior System Analyst to join our team. As a Senior System Analyst, you will be responsible for analyzing, coding, configuring, unit testing, and promoting complex electronic platform artifacts to various electronic platforms. You will also review electronic platform vendor...
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Senior Financial Analyst
4 weeks ago
Chicago, Illinois, United States Kirkland & Ellis Full timeAbout Kirkland & EllisKirkland & Ellis is a leading law firm that values collaboration, talent empowerment, service, inclusion, respect, and gratitude. Our team is united in our ambition to achieve excellence and drive forward. We invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at...
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Senior Business Analyst
4 weeks ago
Chicago, Illinois, United States CNA Insurance Full timeJob DescriptionCNA Insurance is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst - Data Insights, you will be responsible for analyzing data and creating reporting for our stakeholders. You will work closely with our Data Engineers to develop and implement data-driven solutions that drive business growth.Key...
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Senior Application Analyst
4 weeks ago
Chicago, Illinois, United States TalentFish Full timeJob Title: Senior Application AnalystJob Summary:TalentFish is seeking a skilled Senior Application Analyst to join our team. As a key member of our IT department, you will be responsible for developing, installing, maintaining, and modifying application programs, business application programs, and integrated programs.Key Responsibilities: Develop, test,...
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Senior Business Systems Analyst
4 weeks ago
Chicago, Illinois, United States Ryan Specialty Full timeJob SummaryThe Senior Business Systems Analyst is a key role that bridges the gap between IT and senior business leadership. This position requires a strong understanding of software development and business-oriented clients in an agile environment. The ideal candidate will have experience working with both software development teams and business...