Current jobs related to Retail Cannabis Server - Goleta, California - Captor Retail Group Inc

Job Title: Dispensary Server

At Captor Retail Group Inc, we are seeking a highly motivated and detail-oriented Dispensary Server to join our team. As a Dispensary Server, you will be the first point of contact for customers in our retail space and will be responsible for providing exceptional customer service, educating customers on product offerings, handling cash transactions, and maintaining a clean and organized work environment.

Key Responsibilities:

• Welcome and greet customers as they enter the store.
• Offer help and provide best-in-class customer service.
• Answer customer questions and concerns.
• Attend to the unique and individual shopping needs of each customer.
• Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
• Maintain a clean, sanitary, and organized work environment.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.
• Comply with company cash handling policies, procedures, and reporting requirements.
• Accountable for accurately utilizing the Point of Sale system.
• Help organize back-stock and perform inventory counts.
• Organize and replenish stock on the sales floor and ensure the presence of the store is well maintained.
• Comply with all HR policies.
• Cleaning; any time away from your register and you’re not restocking make sure the store is always tidy, well-merchandised, and properly stocked.
• Report anything unusual, or any major incidents, to management.
• Work as a team to achieve sales goals.
• Other duties as assigned by the management team.

Requirements:

• Applicants must be 21+ years of age.
• Regular attendance.
• High School Diploma or GED equivalent required.
• Must be willing to work all shifts, weekends, and Holidays.
• Computer literate; familiarity using POS systems.
• One or more years of experience in retail sales or customer service preferred.
• Must have reliable transportation.
• Excellent interpersonal, verbal, and written communication skills.
• Best-in-class customer service skills.
• Working knowledge of cannabis and cannabis goods available for retail sale.
• Understanding Local, State, and Federal laws and regulations.
• Strong attention to detail and must have a team-player mentality.
• Ability to deal with problems and resolve them in an efficient and professional manner.
• Bilingual in English/Spanish preferred.

Benefits:

• Employee discount.
• Gratuity.

Schedule:

• Day shift.
• Night Shift.
• Holidays.
• Weekends.

Supplemental Pay:

• Tips.

Experience:

• Customer Service: 2 years (Preferred).

Work Location:

• One location.

Hours per week:

• 15-30.
• 30-39.

Pay frequency:

• Every other week.

Paid Training:

• Yes.

Management:

• General Manager.

Employees working per shift:

• 4 - 8.

Benefit Conditions:

• Waiting period may apply.

Work Remotely:

• No.

COVID-19 Precaution(s):

• Personal protective equipment provided or required.
• Plastic shield at work stations.
• Social distancing guidelines in place.
• Sanitizing, disinfecting, or cleaning procedures in place.
• Equal Employment Opportunity Policy.

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