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Contact Center Specialist
1 week ago
We are looking for a talented Contact Center Specialist to join our team at Express Employment Professionals in Everett, WA. As a key member of our customer service team, you will play a vital role in ensuring that our clients receive top-notch support and guidance.
In this role, you will be responsible for handling incoming calls, creating reports, and communicating with other departments to address customer concerns. You will also perform daily reconciliations to confirm receipt, invoice, estimated shipping times, tracking, and related data.
To succeed in this position, you must possess strong communication and interpersonal skills, as well as the ability to work in a team-oriented environment. Previous experience in a contact center or customer service role is preferred.
If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply.