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Security Officer

2 months ago

Ketchikan, Alaska, United States PeaceHealth Full time
Job Summary

We are seeking a highly skilled and experienced Security Officer - Facilities to join our team at PeaceHealth. As a key member of our security team, you will be responsible for providing safety and security services to our patients, visitors, caregivers, and clinicians.

Key Responsibilities
  • Provide safety and security services, including patrolling grounds, parking lots, buildings, securing entryways and exits, and addressing potential conduct issues and policy violations.
  • Perform internal and external security patrols, dispatch, and access control as assigned.
  • Interact with local law enforcement to provide information, clarification of events, and coordinate emergency protocols.
  • Provide stand-by service or escort services for protection of caregivers or patients as needed.
  • Provide courtesy services, such as providing directions, locksmith functions, jump-starts, changing flat tires, reporting vehicles with lights on, and assisting families in times of crisis.
  • Provide non-violent physical crisis intervention and de-escalation techniques to neutralize extreme situations and mitigate negative outcomes.
  • Coordinate information, clarification of events, and emergency protocols, which may require collaboration with external safety and law enforcement agencies.
  • Respond to all emergency situations and apply appropriate protocols for various codes and situations.
  • May assist flight crew and ground crew with Life Flight/Airlift NW transports and securing landing pads.
  • Ensure adherence to protocols, completing, filing, and maintaining correct documentation, filing reports, monitoring visitor permits, and assisting with maintaining building access control using the computerized badge/door system.
Requirements
  • High School Diploma or equivalent.
  • Minimum of 2 years of military or civilian security or law enforcement experience.
  • Preferred: Healthcare facility security experience.
  • Required: Complete CPI/De-escalation training within 180 days of employment.
  • Required within 180 days: IAHSS - Basic.
  • Required: Drivers License.
  • Required Upon Hire: Basic Life Support.
Skills
  • Excellent verbal and written communication skills.
  • Ability to formulate a plan of action, carry it out with control, and apply crisis intervention and de-escalation skills.
  • Ability to perform data entry as necessary.
  • Good physical condition to walk, run, and lift as needed.
  • Working knowledge of Microsoft Windows, Outlook, Teams, Word, and Excel.
  • Acceptable driving record in accordance with the PeaceHealth Motor Vehicle Safety Policy.
Working Conditions

The Security Officer - Facilities will work in a fast-paced medical/hospital setting, interacting with patients, visitors, caregivers, and clinicians. The position requires the ability to move around the area with occasional sitting, lifting/carrying up to 50 lbs, and exposure to biohazard, body fluids, and airborne particles.

Benefits

PeaceHealth offers a comprehensive total rewards package, including full medical/dental/vision coverage, 403b retirement plan employer base and matching contributions, paid time off, employer-paid life and disability insurance with additional buyup coverage options, tuition and continuing education reimbursement, wellness benefits, and expanded EAP and mental health program.