IT Advanced Quality Assurance Specialist

Job Details

Working Title: IT Advanced Quality Analyst/Tester

Job Class: Information Technology Specialist 4

Agency: Minnesota IT Services

Job ID: 80698

Location: Minneapolis

Telework Eligible: Yes

Full/Part Time: Full-Time

Regular/Temporary: Unlimited

Who May Apply: Open to all qualified job seekers

About the Job

The Advanced IT Quality Analyst/Tester role offers an opportunity to apply advanced expertise in information systems software testing, quality assurance, and quality control of both application software and systems. The Advanced Quality Analyst/Tester ensures the quality of coding, beyond just verifying application execution outcomes, by promoting rigorous testing methodologies aimed at identifying and managing software defects.

In this role, you will engage in complex quality assurance activities that require a high level of professional knowledge. While the scope of work may be smaller, you will contribute significantly to project success. In addition, you may receive guidance and mentoring as you lead quality assurance efforts and collaborate with senior team members to deliver high-quality software solutions.

Responsibilities

• Perform IT quality analysis functions, including software Quality Assurance/Quality Control methodologies and testing processes.
• Develop and execute test plans, test cases, and test scripts to ensure the quality of software applications.
• Collaborate with cross-functional teams to identify and prioritize testing needs.
• Develop and maintain test automation frameworks and scripts to improve testing efficiency.
• Identify and report defects, and work with development teams to resolve issues.
• Develop and maintain documentation of testing processes and procedures.

Requirements

• Minimum of four (4) years of experience in performing IT quality analysis functions.
• Experience with software Quality Assurance/Quality Control methodologies and testing processes, including manual, automation, integration, and performance/stress testing.
• Experience with Test Management tools (e.g. Xray or TestLink).
• Hands-on experience in test automation tools such as Selenium and Playwright.
• Hands-on experience with API testing tools (e.g. Postman or Rest Assured).
• Advanced experience with SQL, with an understanding of database design and querying.
• Experience with programming languages and software development technologies such as Java and.NET.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

Preferred Qualifications

• Experience with Postman open-source testing tool.
• Knowledge of performance testing tools and procedures, specifically Jmeter and LoadRunner.
• Advanced knowledge of quality assurance methodologies specific to the Software Development Lifecycle (SDLC).
• Ability to identify defects from test cases run and other means not specifically documented.
• Experience with web technologies including application servers and load balancing technologies.
• Experience conducting data queries, including experience with Data Warehouse or BI Query tools for extracting and analyzing data.
• Experience with testing techniques for mobile technologies, ensuring compatibility across various devices and platforms.
• Advanced knowledge of Accessibility testing, following established standards (e.g. Web Content Accessibility Guidelines (WCAG)).

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at or email

For additional information about the application process, go to

If you have questions about this position, contact Nicholas Remme-Ong at

Connect 700 Program

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Nicholas Remme-Ong at

Veterans

To be considered for any

Veteran's Status

, you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV) : Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:

• Meet all Minimum Qualifications identified in this posting.
• Meet all of the RSV criteria.
• Submit a copy of your DD-214 form by the closing date to:

CERTAIN DISABLED VETERANS : Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you:

• Meet service requirements and have a verified service-connected disability rating of at least 30%.
• Provide qualifying documentation verifying the disability.
• Meet all Minimum Qualifications identified in this posting.

You must submit all documentation by the closing date to:

Current State Employees

Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an

Information Technology Specialist 4/Info Tech Quality Assurance

position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.

Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.

About Minnesota IT Services

Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
• Support to help you reach your career goals:
  • Training, classes, and professional development
  • Tuition reimbursement
  • Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid
• Employee Assistance Program (EAP) for work/life support:
  • A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
  • Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at or email

and let us know the support you need.

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