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Visionary Software Engineering Leader
2 months ago
The Director of Software Engineering is a senior leadership position responsible for driving the technical strategy, development, and delivery of complex software solutions for customer and agent-facing applications. This individual will lead the engineering teams developing APIs and UIs running in Google Cloud, leveraging AI where possible.
Key Responsibilities- Collaborate with stakeholders to develop and maintain a technology roadmap that aligns with product and business goals.
- Provide expert guidance on software architecture, design patterns, and best practices. Lead architectural reviews and ensure the quality of technical solutions.
- Identify opportunities to leverage new technologies to enhance products and services.
- Drive multi-scrum technology feasibility assessment, ensuring timely delivery and exceptional quality of software solutions.
- Proactively identify and resolve technical challenges and roadblocks across teams and functions.
- Author and present technical documents, whitepapers, and presentations to communicate the technology vision and roadmap to diverse audiences.
- Lead and mentor multiple teams of software engineers, fostering a culture of collaboration, innovation, and continuous improvement.
- Conduct performance reviews, provide feedback, and create development plans for team members.
- Participate in the recruitment and hiring of top engineering talent.
- Coach and mentor engineering leaders and managers.
- Contribute to financial planning and modeling for technology initiatives.
- Identify and implement process improvements to enhance development efficiency and quality.
- Partner with product management to define product roadmaps and requirements.
- Communicate effectively with stakeholders at all levels, providing regular updates and managing expectations.
- Work closely with other functions, such as Tech Support, to align on technology strategy and execution.
- Bachelor's or Master's degree in Computer Science or related field.
- Minimum of ten years of progressive experience in software engineering, including 5+ years in a leadership role.
- Proven expertise in software architecture, design, and development.
- Demonstrated ability to lead and inspire high-performing engineering teams.
- Excellent written and verbal communication skills, with the ability to explain complex technical concepts to non-technical audiences.
- Proven track record of solving complex technical and organizational challenges.
- Strong understanding of business goals and the ability to align technology strategy with those goals.
- Experience in Agile development methodologies and cloud technologies.
- Familiarity with cloud technologies.
- Experience in a regulated industry.
At Optimum, we're driven by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services.
