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Retail Sales Representative
2 months ago
Part-Time Customer Service Specialist - CALVIN KLEIN
POSITION OVERVIEW
As a Sales Consultant, you will serve as a brand ambassador, forging a meaningful connection between our clientele and the CALVIN KLEIN brand. Your role is pivotal in surpassing customer expectations, delivering outstanding service, and showcasing enthusiasm for our products. You will be an integral part of a team dedicated to achieving exceptional sales performance.
KEY RESPONSIBILITIES
Customer Engagement
- Welcome and assist every customer, focusing on engagement and suggestive selling to enhance units per transaction and conversion rates.
- Maintain comprehensive knowledge of products and promotions to effectively communicate value and foster brand loyalty.
- Prioritize an outstanding customer experience, consistently placing the customer first; actively seek feedback and relay business opportunities to management.
Operational Efficiency
- Implement processing, replenishment, cashiering, promotions, and visual merchandising directives in accordance with brand standards.
- Ensure backstock organization and comply with all company policies and procedures.
- Remain vigilant regarding potential theft and report any concerns to management.
Team Spirit
- Exhibit pride, commitment, and passion for the brand and our customers; treat customers and team members with professionalism and respect.
- Celebrate diversity and inclusion, fostering relationships and seeking feedback for continuous personal growth.
- Embrace innovation and change, collaborating effectively to achieve brand objectives.
QUALIFICATIONS
- Previous retail experience is preferred.
- High school diploma or equivalent is preferred.
- Flexible availability is required, including evenings, weekends, and overnight shifts.
- Strong communication and time management skills are essential.
- Ability to stand, walk, bend, reach, and squat for extended periods, and lift up to 20 pounds.
PVH Corp. is an equal opportunity employer, considering all applicants based on their individual capabilities and qualifications, in compliance with applicable laws.