Relationship Banker

We are seeking a highly motivated and customer-focused Relationship Banker to join our team at M&T Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, identifying sales opportunities, and growing our business through proactive outreach and referrals.

• Proactively engage with customers to understand their financial needs and provide tailored solutions
• Identify and pursue sales opportunities to grow our business and meet branch goals
• Develop and maintain strong relationships with customers to ensure their banking needs are met
• Collaborate with internal partners to provide comprehensive financial solutions
• Stay up-to-date on operational, product, and system changes to ensure effective risk management and customer service

• High school diploma or equivalent required; associate's degree or higher preferred
• Minimum 2 years of retail sales, customer service, or telesales experience required
• Strong verbal communication and interpersonal skills
• Proven ability to demonstrate exceptional customer service
• Well-organized individual with time management and prioritization skills
• Demonstrated financial services product knowledge
• Ability to communicate with tact and diplomacy with internal and external customers

• Associates degree
• Notary public license
• Bilingual based on branch needs

• Ability to stand for long periods of time
• Prolonged use of hands and fingers
• Ability to lift light to heavy objects weighing 5 lbs. to 30lbs
• Ability to read fine print
• Ability to interact with customers in an open face-to-face work environment

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $34.05 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.