Wellness Services Representative
13 hours ago
About Restore Hyper Wellness
Restore Hyper Wellness is a pioneer in the wellness industry, offering innovative services to help our customers achieve their health and wellness goals. Our approach is centered around efficiency, fun, and social interactions.
Job Summary: We are seeking a talented Sales and Marketing Manager to join our team. This role involves providing exceptional customer service, educating customers on our services, and selling packages and memberships.
Main Responsibilities:
- Provide exceptional customer service by explaining and educating potential customers on modalities, providing service tours, and selling packages & memberships.
- Upsell clients on services and packages that will help their health and wellness.
- Manage appointments, including booking, rescheduling, and canceling.
- On-board new clients, obtain waivers, and create Client Profiles in our POS.
- Check-in and retail-out customer sessions on our POS.
- Ensure excellent customer service by greeting customers, ushering them to their service of choice, and continually educating customers on all modalities.
- Administer all non-medical and non-specialty services.
- Maintain a professional and courteous relationship with every client.
- Stay up-to-date on current product knowledge of all modalities and products that we can offer to clients to support and enhance their goals.
- Execute opening and closing duties.
- Support other store operations, including maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assist in social media efforts.
Sales and Marketing Manager Requirements:
- 1+ year of customer service experience in a retail/service environment.
- Proven track record of sales success.
- Experience and comfort with selling packages and memberships to potential customers.
- Excellent communication skills.
- Availability to work weekends.
Benefits:
- $45,000 - $65,000 per year, depending on experience.
- Flexible schedule in a fun work environment.
- Access to complementary and discounted in-store services.
- Opportunity for growth.
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