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Field Service Associate

2 months ago

The Woodlands, United States Dexian - DISYS Full time
Job Title: Field Service Associate

Location: Remote or On-Site

Duration: 6+ Months Contract

Pay Rate: $20 to $25/hr on W2

Job Summary:

We are seeking a highly skilled Field Service Associate to join our team at Dexian - DISYS. As a Field Service Associate, you will be responsible for providing technical support and troubleshooting services to our clients. This is a fantastic opportunity to work with a leading provider of staffing, IT, and workforce solutions.

Key Responsibilities:

  • Provide technical support and troubleshooting services to clients via phone, email, or on-site visits.
  • Diagnose and resolve technical issues related to hardware, software, and networking.
  • Communicate technical issues to non-technical personnel.
  • Ensure consistency of documentation practices in alignment with business partners and key stakeholders.
  • Exercise sound critical thinking and problem-solving skills to execute responsibilities with minimal guidance.

Requirements:

  • Degree or equivalent and 2+ years of relevant experience.
  • Understanding of Windows operating systems, PC imaging, networking, and hardware troubleshooting.
  • Exceptional communication and organizational skills, superior attention to detail, and ability to prioritize responsibilities and adhere to deadlines.
  • Ability to frequently lift, push, and slide equipment and packages that typically weigh up to 50 lbs., and may weigh up to 70 lbs.

About Dexian - DISYS:

Dexian - DISYS is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. We are committed to connecting talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Equal Opportunity Employer:

Dexian - DISYS is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.