Mitigation Team Leader

7 days ago


Savannah, Georgia, United States Harper Special Services Full time

We are seeking a highly skilled and experienced Mitigation Team Leader to join our team at Harper Special Services. In this role, you will be responsible for guiding and coaching technicians in fulfilling our commitment to customer satisfaction.

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Key Responsibilities:

  • Guide and coach technicians in delivering exceptional customer service
  • Perform all services offered by the company, including carpet cleaning, tile and upholstery cleaning, deodorizing, bonnet cleaning, emergency water extraction, structural cleaning, odor removal, and mold remediation
  • Communicate effectively with customers and team members
  • Maintain equipment and vehicles
  • Supervise technicians and provide training on company procedures and services

Requirements:

  • High school diploma or equivalent plus 2-4 years of industry experience
  • Mathematical skills and basic proficiency in computer software, especially MS Word and Excel
  • Certification in performing appropriate services, such as Carpet Maintenance, Water Mitigation, Mold, Fire, and Odor control

Working Conditions:

  • The work is predominantly carried out on customers' properties, where employees may encounter standing water, sewage, heat unavailability, fire damage, mold, or organic growth
  • Employees may need to wear proper PPE and follow safety guidelines

Estimated Salary: $22-$35 per hour



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