Audio Video Manager

6 days ago


Elizabeth, New Jersey, United States Amazon Full time
About This Role

We are seeking a highly skilled and experienced Manager of Audio Video to join our team at Amazon. As a key member of our technology operations team, you will be responsible for overseeing the deployment and support of AV infrastructure, guiding the execution of live events, managing AV projects, and hiring and developing talent.

About You

To be successful in this role, you will need to have a strong background in AV technology and experience in leading teams of technical professionals. You will be responsible for managing a team that designs, delivers, optimizes, and supports various AV solutions, including conference rooms, event spaces, and digital signage. You will work closely with tech teams, facilities stakeholders, finance partners, and leadership across the company to deliver the best possible customer experience.

Key Responsibilities
  • Lead a team of onsite AV Support Engineers responsible for day-to-day end-user AV support and maintenance of conference and meeting rooms hardware
  • Manage inventories, budgets, and life cycle management
  • Develop and execute strategic new initiatives to enhance AV services
  • Ensure project plans are on target and executed comprehensively
  • Monitor the live event program and find opportunities to execute more efficiently and delight our customers
  • Be an escalation point for the team and provide technical leadership to appropriate personnel
  • Maintain relationships with key stakeholders across the business
  • Manage and optimize relationships with vendors that augment your team's capacity and capabilities
  • Create regular reports to share insights with leadership
  • Be a passionate builder of talent and teams, hiring, coaching, and mentoring team members
About Audible

Audible is the leading producer and provider of audio storytelling, offering immersive, cinematic experiences that enrich our customers' daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility to work from a common office space or remotely. For more information, please visit our website.

Basic Qualifications
  • 5+ years of experience developing a team of technical professionals across multiple locations
  • 2+ years of experience leading technology teams as an information technology operations manager
  • Bachelor's degree or 4+ years of professional or military experience
  • Knowledge of Linux or Unix systems administration
Preferred Qualifications
  • Knowledge of hardware architectures
  • Experience with system management tools and client/server environments


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