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Parts Management Administrator
2 months ago
Overview:
The Parts and Warranty Administrator plays a crucial role in providing administrative support and guidance across various locations within a designated maintenance area.
This position encompasses parts and warranty assistance, which involves examining work order documentation, conducting inventory audits, managing parts acquisitions, and analyzing transactional data to ensure compliance with established parts and warranty policies. Additionally, the role entails communicating compliance metrics to enhance performance in the field.
Key Responsibilities:
1. Serve as the primary point of contact for parts and warranty inquiries across multiple maintenance facilities, ensuring efficient communication and support.
2. Oversee and document internal parts transfers between locations using various inventory management systems.
3. Review completed repair orders for accuracy, identifying any discrepancies that could hinder warranty claims, and liaising with Maintenance Supervisors to implement necessary corrections.
4. Maintain a comprehensive understanding of the internal parts catalog and facilitate requests for new parts, leveraging extensive online resources for effective parts searching and cross-referencing.
5. Promote and uphold 5S practices within physical inventory storerooms, ensuring organization and efficiency.
6. Analyze inventory data and provide recommendations to Maintenance Supervisors regarding optimal stocking levels.
7. Assist field locations with parts sourcing and lookup, particularly when availability issues arise.
8. Monitor back-ordered parts and work orders pending parts for extended durations.
9. Encourage adherence to company policies and procedures related to warranty, parts, and inventory management.
10. May involve periodic travel to various locations for auditing and assisting with parts and asset inventories.
11. Maintain a strong focus on safety, adhering to all safety protocols and regulations.
12. Perform additional administrative tasks as assigned.
Qualifications:
- High School Diploma or equivalent; an associate or bachelor's degree in a relevant field is preferred.
- Two to five years of experience in environments such as parts or service centers, warehouse management, or inventory control.
- Ability to obtain and maintain ASE Parts Certification within a reasonable timeframe post-onboarding.
- Familiarity with labor operations and repair procedure documentation is advantageous.
- Knowledge of Vehicle Maintenance Reporting Standards (VMRS) coding is preferred.
- Strong customer service orientation and the ability to prioritize and manage multiple tasks effectively.
- Excellent verbal, listening, and written communication skills.
Compensation:
The salary range for this position is competitive, with additional benefits including medical, dental, vision, basic life insurance, holiday pay, and PTO accrual. Employees may also enroll in a retirement savings plan.
At Stock Transportation, we are committed to fostering a diverse workforce that reflects the communities we serve. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
