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Restaurant Service Associate

1 week ago

Fountain Valley, California, United States Sizzler Full time
Job Summary:

We are seeking a highly motivated and enthusiastic Restaurant Service Associate to join our team at Sizzler. As a Restaurant Service Associate, you will play a vital role in delivering exceptional guest experiences by providing attentive and courteous service.

Key Responsibilities:
  • Greet and assist guests as they enter the restaurant, ensuring a warm and welcoming atmosphere.
  • Maintain the cleanliness and organization of the dining room, adhering to high standards of sanitation and hygiene.
  • Prepare and serve food and beverages to guests, taking pride in delivering prompt and efficient service.
  • Assist in food preparation and maintenance tasks as needed, demonstrating adaptability and a willingness to learn.
  • Bus tables and maintain the overall cleanliness and appearance of the dining area.
Core Competencies:
  • 'Here to Help Mentality': Demonstrates a genuine commitment to assisting colleagues and departments as needed.
  • Guest Service: Effectively manages difficult or emotional guest situations, responding promptly to their needs and resolving issues in a timely manner.
  • Communication: Possesses excellent verbal and written communication skills, able to clearly articulate thoughts and ideas to both guests and colleagues.
  • Team Work: Contributes to a positive team environment, embracing feedback and supporting colleagues' efforts to succeed.
  • Planning and Organization: Prioritizes tasks effectively, utilizing time efficiently to meet deadlines and achieve goals.
  • Diversity & Ethics: Upholds a respectful and inclusive work environment, adhering to organizational values and promoting a harassment-free culture.
  • Organizational Support: Adheres to policies and procedures, completing administrative tasks accurately and on time.
  • Professionalism: Exhibits composure under pressure, accepting responsibility for actions and maintaining a professional demeanor.
  • Quality and Quantity of Work: Strives for accuracy and thoroughness, applying feedback to improve performance and consistently meeting productivity standards.
  • Safety & Security: Observes safety protocols, reporting potential hazards and maintaining a safe working environment.
  • Adaptability: Demonstrates flexibility in response to changing work environments, adapting to frequent changes and unexpected events with ease.
  • Attendance/Punctuality: Consistently meets attendance and punctuality expectations, ensuring work responsibilities are covered when absent.
  • Dependability: Responds to management directions, takes responsibility for own actions, and maintains a dependable attitude.
  • Food Safety and Sanitation: Complies with local jurisdiction requirements, adhering to food safety and sanitation regulations.