Principal AI Software Architect

4 days ago

Palo Alto, California, United States salesforce, inc. Full time

About Salesforce:

We're a company that inspires the future of business with AI, data, and CRM. Our core values guide us in helping companies across every industry blaze new trails and connect with customers in a whole new way.

Job Category: Software Engineering

Software Engineer - Next Generation of AI Agents for Businesses:

We are looking for a highly skilled engineer to join our team and shape the future of Agentforce. If you're excited about working on cutting-edge technology that harnesses AI to solve real-world business problems at scale, this role could be for you.

Role Overview:

In this role, you'll design and develop systems that use large language models (LLMs) to create powerful AI-driven agents. These agents will automate business processes, streamline decision-making, and enable companies to operate more efficiently. You'll have the freedom to experiment with both existing AI models and new approaches, focusing on fast iteration, scalability, and practical, impactful solutions.

Key Responsibilities:

  1. Develop and implement AI-based solutions: Leverage LLMs and other technologies to create next-gen automation tools that solve business challenges.
  2. Design scalable systems: Architect solutions that not only work for immediate needs but can also scale effectively for future growth.
  3. Quickly prototype and iterate: Build and test rapid prototypes to validate ideas and refine solutions before scaling up.
  4. Collaborate with cross-functional teams: Work with product managers, data scientists, Salesforce Research, and other engineers to build practical, user-focused solutions.
  5. Balance innovation and pragmatism: Know when to build new models and when to optimize with smart prompts or use existing tools.

What We're Looking For:

  1. Entrepreneurial Mindset: You love solving problems, taking ownership, and seeing ideas come to life.
  2. Strong Systems Developer: You're skilled at architecting and implementing complex, distributed systems.
  3. Opinionated yet collaborative: You bring strong ideas and technical opinions but work well in a team, listening to others and adjusting when needed.
  4. Practical Problem Solver: You understand when to use a simple prompt to achieve a goal versus when to build something custom.
  5. Fast Executor with Long-Term Vision: You can move quickly to deliver solutions but think ahead to ensure scalability, performance, and maintainability.

Required Skills:

  1. A related 4-year technical degree required.
  2. Strong experience in backend development (e.g., Java, Python, Go, or similar).
  3. Experience with prompt engineering.
  4. Knowledge of AI/ML frameworks and experience working with large language models (e.g., OpenAI, Anthropic, Gemini, etc.).
  5. Experience with cloud infrastructure (e.g., AWS, GCP) and scalable system architecture.
  6. Proficiency in data processing and working with APIs.

Bonus Points:

  1. Experience in building or scaling AI-powered platforms or agent-based systems.
  2. Knowledge of AI/ML frameworks such as LangGraph.
  3. Prior work in startup environments or demonstrated ability to think like a founder.

Accommodations:

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement:

At Salesforce, we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $137,100 to $265,200.

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