Bay Host Assistant
2 weeks ago
We are seeking a highly skilled Bay Host to join our team at Topgolf. As a Bay Host, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.
About the Role:
- Greet and welcome guests to the bays, providing information about Topgolf offerings.
- Take and deliver food and beverage orders to guests in a timely and accurate manner.
- Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
- Assist guests with bay setup and provide instructions on how to use Topgolf technology.
- Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
- Collaborate with other staff members to create a positive and memorable guest experience.
- Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
- Comply with safety and health regulations at all times.
Critical Skills & Experience Requirements:
- Previous customer service experience in a hospitality or restaurant setting is preferred.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment and under pressure.
- Attention to detail and strong organizational skills.
- Must be of legal age to serve alcohol where required by law.
- Availability to work evenings, weekends, and holidays.
Salary:$12-$15 per hour (dependent on location and experience)
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