Bay Host Assistant

2 weeks ago


Canton, Massachusetts, United States Topgolf Full time
Job Description

We are seeking a highly skilled Bay Host to join our team at Topgolf. As a Bay Host, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.

About the Role:

  • Greet and welcome guests to the bays, providing information about Topgolf offerings.
  • Take and deliver food and beverage orders to guests in a timely and accurate manner.
  • Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
  • Assist guests with bay setup and provide instructions on how to use Topgolf technology.
  • Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
  • Collaborate with other staff members to create a positive and memorable guest experience.
  • Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
  • Comply with safety and health regulations at all times.

Critical Skills & Experience Requirements:

  • Previous customer service experience in a hospitality or restaurant setting is preferred.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Attention to detail and strong organizational skills.
  • Must be of legal age to serve alcohol where required by law.
  • Availability to work evenings, weekends, and holidays.

Salary:$12-$15 per hour (dependent on location and experience)



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