Customer Service Representative

4 weeks ago


Seattle, Washington, United States Leisure Care Full time
Empress at Laurelhurst

Part-Time Receptionist Position

Schedule:

  • Tuesday to Friday, 4 PM to 8 PM

At Leisure Care, we're reimagining senior living by delivering purpose and joy to our residents and their families. As a Receptionist, you'll be part of a team that inspires new and creative ways of doing business and serving our community.

As a key member of our team, you'll be responsible for providing exceptional customer service, managing front desk duties, and carrying out general administrative tasks. You'll present a friendly and professional atmosphere for all visitors, ensuring a seamless experience for our residents and their families.

Key responsibilities include:

  • Greeting all visitors to the community
  • Answering and directing phone calls
  • Maintaining resident emergency data summaries, phone logs, emergency procedures manual, resident sign-in/sign-out logs, guest sign-in books, and other documentation
  • General typing and filing
  • Monitoring electronic resident call box
  • Maintaining cleanliness of front desk and main entrance
  • Monitoring office supplies

To succeed in this role, you'll need 1 year of prior front desk receptionist/customer service experience, exceptional communication, organizational, and multi-tasking skills, and proficiency in Microsoft Office.

Leisure Care is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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