Host Team Member

2 weeks ago

Washington, Washington, D.C., United States Paraso Full time
Job Title: Host

At Paraiso, we're seeking a charismatic and welcoming Host to join our team. As the first point of contact for our guests, you'll set the tone for an exceptional dining experience.

Key Responsibilities:
  • Greet guests with a warm smile and ensure they feel welcome and comfortable.
  • Manage reservations, seating arrangements, and waitlists with ease and efficiency.
  • Provide menus, answer questions, and accommodate special requests with a positive and professional attitude.
  • Communicate effectively with the front and back of house teams to ensure seamless service.
  • Maintain a clean and organized host station, including the front door and surrounding areas.
  • Support the front of house team by refilling beverages, organizing table arrangements, and resetting tables as needed.
  • Respond to guest complaints and concerns in a timely and professional manner.
  • Promote Paraiso's core values of Teamwork, Hospitality, Authenticity, Creativity, and Integrity.
Requirements:
  • Previous restaurant experience is a plus.
  • Excellent verbal and written communication skills, with the ability to multitask and work well under pressure.
  • A positive attitude and ability to work in a fast-paced environment.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Willingness to follow instructions and ask questions for clarification, if needed.
  • Experience working in a multi-cultural environment and ability to work flexible hours, including weekends and holidays.
  • Able to work in a standing position for long periods of time and safely lift and maneuver through the restaurant.
Work Environment:

This role operates in a fun and professional restaurant environment. You'll work indoors and outdoors, moving frequently and communicating with staff and guests. You'll need to be able to detect fires, spills, and other safety-related issues and notify management immediately.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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