Administrative Health Center Representative

1 week ago


Clearlake, California, United States PLANNED PARENTHOOD NORTHEN CALIFORNIA Full time

Join Planned Parenthood Northern California as a vital member of our team. We are currently seeking an experienced Registration Specialist to provide exceptional customer service and maintain the integrity of front desk operations at our Clearlake and Ukiah Health Centers.

About the Role

The successful candidate will be responsible for ensuring excellent patient experience, understanding and applying knowledge of all front desk processes and procedures, including insurance verification and registration, charge reconciliation, time of service payment collections, appointment scheduling, billing processes, and quality assurance.

  • Providing exceptional customer service with every patient interaction.
  • Utilizing technical skills to efficiently check-in and check-out patients, schedule appointments, answer phones, and enter data into the Epic EPM/EHR system.
  • Greeting patients and communicating approximate wait times and walk-in appointment availability.
About the Benefits

We offer a comprehensive benefits package that includes:

  • 100% employer-paid medical insurance for employees.
  • 50% employer-paid medical insurance for dependent children.
  • Dental and vision coverage.
  • Employer-paid life and long-term disability insurance.
  • 15 days of paid time off to start.
  • 10 paid holidays.
  • A 403(b) retirement plan with a 4% employer match.
About Our Team

Planned Parenthood Northern California is committed to delivering high-quality healthcare services to our diverse patient population. Our staff is dedicated to providing compassionate care, promoting health equity, and advancing social justice in our communities.

About the Salary

The estimated annual salary for this position is $43,264 based on a $21.00 hourly rate.

We value diversity, equity, and inclusion in all aspects of our work. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.



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