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Hospitality Ambassador

2 months ago


Downey, California, United States Xperience Restaurant Group Full time

About Xperience Restaurant Group

Xperience Restaurant Group (XRG) is a dynamic and fast-paced organization that prides itself on delivering exceptional customer experiences. Our team members are the backbone of our success, and we're seeking a skilled Food Server to join our ranks.

Key Responsibilities

  • Provide exceptional customer service, ensuring that every guest has a memorable dining experience.
  • Take and enter orders accurately and efficiently, using our point-of-sale system.
  • Ensure that all food and beverages are served promptly and to the guests' satisfaction.
  • Maintain a clean and safe working environment, adhering to all health and safety regulations.
  • Work collaboratively with the kitchen and other servers to ensure seamless service.
  • Process guest payments and handle cash and credit transactions with accuracy and professionalism.
  • Respond to guest concerns and complaints in a timely and courteous manner.

Requirements

  • High school diploma or equivalent required.
  • Previous experience in a fast-paced restaurant environment, preferably in a server or hospitality role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Valid driver's license and proof of eligibility to work in the United States.

What We Offer

  • Competitive hourly rate, plus tips.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Discounts on food and beverages at our restaurants.
  • A comprehensive benefits package, including health insurance and paid time off.

Why Work for XRG?

XRG is a company that values its team members and strives to create a positive and inclusive work environment. We offer a range of benefits and opportunities for growth and development, and we're committed to helping our team members succeed in their careers.