Showroom Coordinator

Ferguson Enterprises, Inc. is seeking a highly skilled and charismatic Showroom Coordinator to join our team at our Mountain View location. As the face of our showroom business, you will be responsible for providing a warm welcome to our clients and ensuring that the showroom sales floor runs smoothly, fairly, and efficiently.

• Greet and Welcome Customers: Provide exceptional customer service and create a positive first impression for our clients.
• Qualify Customers and Manage Sales Team Rotation: Qualify customers and learn more about their projects, and manage the sales team rotation to ensure that customers are evenly distributed throughout the day.
• Manage Showroom Calendar and Appointment Bookings: Manage the showroom calendar and appointment bookings to ensure seamless customer experiences.
• Administrative Tasks and Projects: Perform administrative tasks and projects such as invoicing and paperwork management to support the showroom operations.
• Continually Improve Customer Service Skills and Product Knowledge: Continuously improve customer service skills and product knowledge to promote a professional image in the showroom.

• Strong Sales Presence and Interpersonal Skills: Possess a strong sales presence and excellent interpersonal skills to build rapport with customers and colleagues.
• Team Player with Problem-Solving and Leadership Skills: Demonstrate a team player attitude with problem-solving and leadership skills to support the showroom team.
• Organizational and Time Management Skills: Possess strong organizational and time management skills to manage multiple tasks and priorities.
• Ability to Deal with Varying Customer Levels of Product Knowledge: Demonstrate the ability to deal with a vast array of customers with varying levels of product knowledge.

Ferguson Enterprises, Inc. is a leading wholesale supplier of commercial and residential plumbing supplies, as well as a diverse distributor spanning multiple businesses including HVAC/R, waterworks, and industrial. With over 1,600 locations and over 29,000 associates in North America, we provide expert advice and a range of products and services to improve construction, renovation, and maintenance projects. Our associates provide world-class customer service, and we are committed to providing meaningful benefits programs and products to our associates and their families.