Customer Service Representative

6 days ago


Cicero, Illinois, United States Target Full time
Company Overview
Target is a leading American retailer with over 400,000 team members worldwide. Our mission is to make Target the preferred shopping destination for our guests by delivering exceptional guest service and a seamless shopping experience.

Salary
The starting hourly rate for this role is $17.00 USD per hour.

Job Description
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. In this role, you will be responsible for providing exceptional guest service, resolving guest concerns, and promoting sales growth. You will work closely with other team members to ensure a seamless shopping experience for our guests.

Key Responsibilities:
  • Welcome and thank guests in a genuine way
  • Provide assistance to guests with their purchases, including scanning and bagging items
  • Resolve guest concerns and issues in a timely and professional manner
  • Work efficiently to minimize guest wait time while maintaining high levels of guest service
  • Maintain a clean and organized workspace, including restocking supplies and tidying up the sales floor

Required Skills and Qualifications:
To be successful in this role, you should possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong commitment to providing exceptional guest service. You should also be able to work independently and as part of a team, be adaptable to changing situations, and maintain a positive attitude even in challenging circumstances.

Benefits:
As a Guest Advocate at Target, you will enjoy a range of benefits, including competitive pay, opportunities for career advancement, and a comprehensive benefits package that includes health insurance, retirement savings, and paid time off. You will also have access to training and development programs that will help you grow and succeed in your role.

Others:
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about providing exceptional guest service and working in a dynamic retail environment, we encourage you to apply for this exciting opportunity.

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